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Medical Administrator Apprenticeship
Level 3

Develop essential administration skills required within the medical sector with this Level 3 Medical Administrator Apprenticeship. Learn how to deal with day-to-day administrative tasks to support operations within a healthcare environment. Gain knowledge of project management techniques to manage responsibility and operations.

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Apprenticeship Level

3 Advanced

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Typical Duration

16 Months

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Training Method

Blended Learning

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Assessment Method

Portfolio

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Funding Value

£5,000

EPA Organisation

Innovate

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Medical Administrator Apprenticeship Level 3

Gain knowledge that supports in managing medical records, ensuring GDPR compliance, and coordinating healthcare teams. By learning to use IT packages you will be more efficient in using medical software and handle procurement, develop the expertise to support critical operations in clinics, hospitals, and other medical settings, where accuracy, confidentiality, and professionalism are paramount.

This programme is delivered through Articulate Rise, this flexible training programme features 11 expertly designed modules, covering vital topics such as project management, planning/organisation and presentation skills.

The Medical Administrator pathway within the Business Administration Standard focuses on equipping you with the specialist skills needed to thrive in healthcare environments.

Designed to boost productivity, enhance communication, and improve workplace efficiency in a GP practice, hospital, or other medical environments. This programme is the perfect investment in your employees’ professional development.

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Employer benefits

Taking on a Medical Administrator Apprentice is a valuable investment for employers looking to strengthen their team and nurture future talent. Apprentices bring enthusiasm, fresh ideas, and a willingness to learn, helping to create a skilled and motivated workforce.

Cost-Effective Workforce Development – Apprentices are typically paid a lower wage than fully qualified staff, especially during training.

Tailored Skills Development – You help shape their knowledge of medical terminology, patient systems (like EMIS or SystmOne), and NHS protocols.

Improved Staff Retention – Apprenticeships foster loyalty—apprentices are more likely to stay with the organization that invested in their training. This helps reduce turnover and the associated recruitment/training costs.

Operational Flexibility – Apprentices can handle administrative tasks that free up time for more experienced staff to focus on complex or clinical work.

Apprenticeship programmes can also be used to upskill existing members

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services within a medical environment. Medical administrators perform day-to-day activities, ensuring everything operates smoothly.

Duties could include managing medical records and patient data, confidentiality and GDPR compliance, scheduling appointments and coordinating clinical staff, communication in a healthcare environment, use of medical software and technology, procurement of medical supplies and equipment.

Typical job roles

Medical Clerk, Medical Administrator, General Administrator, Data Assistant, Team Administrator, Office Administrator, Secretary or Personal Assistant.

This role provides the foundation for progression into a number of career paths in the health and science sector and/or sector-specific management roles. You could move into management or senior support roles such as Team Leader L3 or Operations Manager Level 5.

To start this apprenticeship, you must have lived in the UK 3+ years minimum and have a form of UK ID required at enrolment. You must be age 16+ (with no upper age limit) with no prior learning within the area of study.

Earn While You Learn – Apprentices are paid employees, so you earn a salary while gaining valuable skills and qualifications. No student debt — unlike university, apprenticeships are funded through the employer and government.

Real-World Experience: You’ll gain hands-on experience in a live medical or healthcare setting. This includes working with patients, using healthcare systems (like EMIS or SystmOne), and supporting clinical staff.

Recognised Qualification: upon completion of this programme, you will receive a nationally recognised certification.

Ongoing support: access to a LMP Tutor providing 1-2-1 support throughout your apprenticeship.

Career Progression Opportunities – Medical admin roles are a gateway to many NHS and healthcare careers, like medical secretary, practice manager, HR, or even clinical training later on.

This Medical Administrator apprenticeship programme will help you develop key skills in areas such as communication, problem solving, attention to detail, technology, organisation and time management relevant to the organisation. You will learn about multiple IT packages and systems, how to produce accurate records and documents, and makes recommendations for improvements and present solutions to management.

In this comprehensive Level 3 programme you will develop the expertise to support critical operations in clinics, hospitals, and other medical settings.

Typical job roles

Medical Clerk, Medical Administrator, General Administrator, Data Assistant, Team Administrator, Office Administrator, Secretary or Personal Assistant.

Recognised Qualification: upon completion of this programme, you will receive a nationally recognised certification.

Ongoing support: access to a LMP Tutor providing 1-2-1 support throughout your apprenticeship.

Career Progression Opportunities – Medical admin roles are a gateway to many NHS and healthcare careers, like medical secretary, practice manager, HR, or even clinical training later on.

In this comprehensive Level 3 programme you will develop the expertise to support critical operations in clinics, hospitals, and other medical settings.

Our learners say

"The main benefits of an apprenticeship programme are the skills and hands-on experience you gain from working while learning. I think that being able to apply the knowledge you learn to real life situations within the workplace can help to develop your skills and boost your confidence to achieve long term success."

- Abbie, Business Operations Apprentice, Dental Dynamix