Administration Assistant Apprenticeship Level 2

The brand-new Level 2 Administration Assistant Apprenticeship has been launched to help tackle rising numbers of young people not in education, employment or training (NEET).

It combines work-based training to teach essential skills such as office support, IT skills and customer service. Designed specifically for individuals aged 16-24 working in entry-level administrative roles who support the day-to-day running of an organisation.

This programme is 100% government funded for 16-24 year olds available for both new recruits and existing employees and helps to develop the knowledge, skills and behaviours needed to provide effective administrative support across a wide range of sectors and industries.

Employer? Book a discovery call

Download Brochure

Apprenticeship level

pink circle with a stopwatch in the middle

Typical duration

12 months

Pink circle with a house and building in the middle with arrows go from one to the other

Training method

Blended

Pink circle with a folder with documents coming out of it in the middle

Assessment method

Portfolio

A pink circle with a stack of coins and one coin facing us with a pound sign in the middle

Cost/funding value

£4,000

EPA organisation

Ofqual

Administration Assistant Apprenticeship Level 2

Administration Assistants can work within all sectors and industries including all sizes of organisations from small to large businesses. Assistant Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied across the public, private and third sector.

This funded training programme will help learners develop all the necessary skills, knowledge and experience needed to excel within the role and start a thriving career.

Employer benefits

Hiring or upskilling an employee through the Level 2 Administration Assistant Apprenticeship can deliver a range of benefits for employers, particularly those looking to build strong administrative capability and develop future talent.

Develop a skilled and productive workforce: Apprentices gain practical administrative skills in areas such as document management, digital systems, communication, customer service, data handling and organisational processes, which can be applied immediately in the workplace.

Build a talent pipeline: The programme provides a structured entry route into administration roles, helping employers attract, develop and retain future business support professionals.

Apprenticeship employer incentives: The recent apprenticeship reform introduced a wide range of incentives for employers aimed at helping introduce young people into the workforce and reduce the number of people not in education, employment or training (NEET). By hiring or upskilling a young person through this programme your organisation can benefit from incentives such as hiring incentive, funded training and National Insurance Contribution exemption.

An Administration Assistant will be responsible for routine administration tasks directed by supervisors providing support to meet the needs of the organisation. Areas of work will be unique to each organisation and to the nature of the role. In their daily work, an employee in this role interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies.

This apprenticeship programme support apprentices in developing to roles including administrative officer, Administrative clerk, Business support Clerical assistant, Data clerk, Office assistant, Receptionist Records or clerk Secretary.

To start this apprenticeship, you must have lived in the UK 3+ years minimum and have a form of UK ID required at enrolment. You must be aged 16-24.

Gain Real-World, Transferable Skills: Develop essential business skills like communication, organisation, time management, customer service, and IT.
Earn While You Learn: you’ll receive a salary while completing your qualification, so no need to worry about student debt.
Achieve a Recognised Qualification – Adds credibility to your CV and supports future academic or professional development.
Learn How a Business Really Works: Gain a broad understanding of how different departments operate from HR and finance to marketing and operations.
Build Confidence and Professional Networks: Develop confidence in the workplace, including working with colleagues, managers, and clients.
Ongoing support: access to a LMP Tutor providing 1-2-1 support throughout your apprenticeship.
Career pathway: an Administration Assistant Apprenticeship, provides a pathway to career progression with opportunities for advancements within the company or industry upon completion.

This Administration Assistant Apprenticeship programme will help develop key skills such as handling data, handling and communicate information in line with organisational policies, procedures and security requirements and maintaining professional relationships with stakeholders. You will learn to use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.

In this comprehensive Level 2 programme you will develop your knowledge around topics such as principles of working safely, the sector landscape and its impact on the organisation and role for example technology, finance or compliance and how organisation structure, vision and function affect the role.

To start this apprenticeship, you must have lived in the UK 3+ years minimum and have a form of UK ID required at enrolment. You must be aged 16-24.

Gain Real-World, Transferable Skills: Develop essential business skills like communication, organisation, time management, customer service, and IT.
Earn While You Learn: you’ll receive a salary while completing your qualification, so no need to worry about student debt.
Achieve a Recognised Qualification – Adds credibility to your CV and supports future academic or professional development.
Learn How a Business Really Works: Gain a broad understanding of how different departments operate from HR and finance to marketing and operations.
Build Confidence and Professional Networks: Develop confidence in the workplace, including working with colleagues, managers, and clients.
Ongoing support: access to a LMP Tutor providing 1-2-1 support throughout your apprenticeship.
Career pathway: an Administration Assistant Apprenticeship, provides a pathway to career progression with opportunities for advancements within the company or industry upon completion.

Hear from our learners

"The main benefits of an apprenticeship programme are the skills and hands-on experience you gain from working while learning. I think that being able to apply the knowledge you learn to real life situations within the workplace can help to develop your skills and boost your confidence to achieve long term success."

- Abbie, Dental Dynamix