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Short Courses

Level 3 Certificate in

Business Operations Administrator Apprenticeship

Course overview

Learn critical business skills and how to engage with different parts of a business. Gain knowledge of project management techniques to manage responsibility and business operations.

Equip your team with the essential skills they need to excel in today’s fast-paced business environment with this comprehensive Business Administration programme.

Employer? Book a discovery call Download leaflet

THE NEXT COHORT START DATE IS 28 JANUARY 2025

Days

Hours

Minutes

Seconds

Apprentice level

Level 3 advanced

Typical duration

16 months

Training method

Blended

Assessment method

Portfolio

Funding
value

£5,000

EPA organisation

INNOVATE

Building essential skills for effective business administration

Delivered through Articulate Rise, this flexible Business Operations Administration training programme features 11 expertly designed modules, covering vital topics such as project management, planning/organisation and presentation skills.

Designed to boost productivity, enhance communication, and improve workplace efficiency, this programme is the perfect investment in your employees’ professional development.

Empower your team to grow and contribute more effectively to your organisation’s success with training that fits seamlessly into their busy schedules.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services within a business. Business operations administrators perform day-to-day business activities, ensuring everything operates smoothly. Develop key skills in areas such as communication, problem solving, attention to detail, technology, organisation and time management relevant to the business.

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Business Administrator Level 3 Standard

Data Administrator, Business Coordinator, Team Leader, Supervisor, HR Assistant, Team Administrator, Office Administrator, Secretary or Personal Assistant.

What to expect from LMP Education

Dedicated account management and recruitment
Leading nationwide apprenticeship training provider
Specialists in the education, training and business sectors
Delivering vibrant, engaging learning for all learners
Blended and remote teaching and learning
Tailored learning plans for each individual
Experienced tutors and delivery support team
Designated safeguarding officers, policies and procedures

Business Operations Administrator Apprenticeship

Programme
Information

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals
Makes recommendations for improvements and present solutions to management.
Maintains records and files, handles confidential information in compliance with the organisation’s procedures and coaches others in the processes required to complete these tasks.
Makes effective, proactive decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.

Understands organisational purpose, activities, aims, values, vision for the future, resources and the way that the political/economic environment affects the organisation.
Knows organisational structure and demonstrates understanding of how their work benefits the organisation.
Knows how they fit within their team and recognises how their skills can help them to progress their career.
Has a practical knowledge of managing stakeholders and their differing relationships to an organisation. This includes internal and external customers, clients and/or suppliers.
Liaises with internal/external customers, suppliers or stakeholders from inside or outside the UK.
Engages and fosters relationships with suppliers and partner organisation.
Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc.
Supports the company in applying the regulations.
Understands the organisation's internal policies and key business policies relating to sector.

Shows exemplary qualities that are valued including integrity, reliability, self-motivation, being pro-active and a positive attitude.
Takes responsibility for their own work, development and self assessment and accepts feedback in a positive way.
Demonstrates taking responsibility for team performance and quality of projects delivered.
Takes a clear interest in seeing that projects are successfully completed and customer requests handled appropriately.

The Organisation - Organisational charts, business cultures, personal development
Finance - Budgets, process diagrams, financial documentation
Project Management - What is project management, tools & principles, quality control
IT and Record/Document Production - IT skills, document production, understanding IT packages
Stakeholder Communication - Stakeholder communications, communication considerations
Quality and Improvement - What is quality, document production, coaching & mentoring
Planning and Organisation - Planning & organisation, planning tools, managing resources
Change Management and Decision Making - Managing change effectively, decision making, problem solving
Pestle Analysis - PESTLE, understanding legislation
Interpersonal Skills - Building positive relationships, developing coaching skills

Recognised Qualification.
Access to a LMP Tutor providing 1-2-1 support throughout your apprenticeship.
Business Administrator Apprenticeship, provides a pathway to career progression with opportunities for advancements within the company or industry upon completion.

Interested in this course?

We work with more than 1,000 employers across a wide range of industries throughout the UK. Whatever your career goals are, we have apprenticeships for you.

Employer? Book a discovery call